IdelYamin answers your customers in English, French and Lebanese Arabic, takes the order, adds the delivery fee and sends it to your phone with a Confirm button. Every night you get a report of what sold. From $25 a month.
Demo businesses are fictional. Write like your customers do: English, French or Lebanese.
Your customers order on WhatsApp at all hours. Your team is busy cooking, serving and selling. So messages wait, and customers don't.
IdelYamin answers every one of them in seconds, in their language, and sends you the orders. Try it yourself →
Four customers. Zero replies. One order already gone.
Paste your price list or upload a photo of it. IdelYamin learns your prices, sizes, delivery areas and hours.
Scan a QR code with your WhatsApp Business app. You keep your number, your app and your chats. It takes about 5 minutes.
It answers customers, takes orders and sends every order to your WhatsApp. Anything tricky comes straight to you.
Change a price, add a dish or pause delivery from your phone. Your assistant updates instantly.
Orders arrive on your WhatsApp with Confirm and Call buttons. Not confirmed in 5 minutes? We remind you.
Read every chat and take over any time. Complaints and tricky questions come to you.
Understands Lebanese however it's typed, even in Latin letters, and replies in Lebanese Arabic, English or French.
Every order your assistant takes is counted. Each night you get a short daily report on WhatsApp. Any time, you can see any period in full, ranked from best to least, and download it as an Excel file.
Push your best sellers, fix or drop the bottom of the list.
Plans only differ by how many customer chats you get. No setup fee, cancel any time.
About 450 chats a month → Standard $25/month
A small restaurant, café or shop. About 15 customers a day.
Get started →A busy place. About 65 customers a day.
Get started →Very busy places and delivery kitchens. About 165 customers a day.
Get started →Chains, several branches, or very high volume.
Talk to us →Prices in USD, the same in every country. Pay by card. A chat is one customer conversation in a 24-hour window. Need more? Top up 500 chats for $15 any time.
IdelYamin only answers from the menu, products and rules you approve. When it isn't sure, it hands the chat to you instead of guessing.
No. The assistant answers on your own number. You connect it by scanning a QR code with your WhatsApp Business app, and you keep using the app and your chats as normal. Your number must be on the free WhatsApp Business app for at least 7 days. If your shop still uses normal WhatsApp, switch to WhatsApp Business first: it takes two minutes and keeps your chats.
Yes, that is what it is built for: "kifkon, 3andkon delivery 3a Antelias?", "بدّي احجز طاولة", French and English, even all mixed in one message. Try it in the demo above.
Yes. You get a WhatsApp alert for orders, complaints and anything unusual. Reply from your phone and the assistant steps aside until you hand it back.
Standard includes 500 customer chats a month, Growth 2,000 and Pro 5,000. A chat is one conversation with a customer in a 24-hour window, however many messages it has. Need more? Top up 500 chats for $15, or move up a plan. If you run out, your assistant tells customers the team will reply and alerts you, so nobody is left without an answer.
Every night, a short daily report on your WhatsApp: chats, orders and sales. Any time, the full report: chats answered, orders taken, unfulfilled orders, best and least sold items, top customers, and customers who stopped ordering so you can win them back. Pick today, this week, this month, any dates, or all time, and download it as an Excel file.
Standard is $25 a month or $250 a year (2 months free). Growth is $59 and Pro $149 a month for busier places. Same prices for every business, in any country. Pay by card.
Your data is used only to run your assistant, never sold, and handled in line with Lebanon's Law No. 81 on electronic transactions and personal data. Read our privacy policy.
Try the demo now. Go live tonight, from $25 a month.